Last updated: November 3, 2026
Accepted methods
We accept Visa, MasterCard, and PayPal. These are the only payment methods we support at this time. We do not accept cash on delivery, checks, money orders, bank transfers, gift cards from other retailers, or buy-now-pay-later services.
How payment is handled
Card payments are processed by our payment provider through an encrypted checkout page; your card details are transmitted directly to the processor and are not stored on our servers. PayPal payments are completed in your PayPal account and confirmed to us by PayPal.
When you are charged
Your card or PayPal account is charged when you place the order. If we later cancel an order — for example because an item is out of stock or the address is outside the United States — the full amount is refunded to the same method.
Currency and taxes
All prices are listed in United States dollars. Applicable sales tax is calculated at checkout based on your shipping address and shown before you confirm payment. There are no hidden fees added after checkout.
Security
The store uses HTTPS throughout. If you receive an email asking for card details, do not reply to it — we will never ask for card numbers by email. Report anything suspicious to info@homelio.com.
Failed or declined payments
If a payment is declined, the order is not placed and no charge is made. Sometimes a pending authorization appears on your statement after a failed attempt; it is released by your bank automatically, usually within a few business days. If a charge looks wrong, contact us with your order number and we will investigate.
Refunds to your payment method
Refunds follow the process in our Return & Refund Policy: we issue the refund within 1–2 business days of receiving a returned item, and your bank or PayPal then needs 7–10 business days to post it.